This document explains how to clear the cache and cookies in recent versions of Google Chrome.
If you follow these instructions, the following will occur:
- You will be signed out of websites you visit using Chrome, including Banner 9.
- Some websites may load slowly because your computer needs to download images and other stored content again.
Step 1
Open Chrome and click on the More icon on the top right corner of the browser window.
- In newer versions of Chrome, the More icon will be 3 vertical dots:

- In older versions, it may be one of the following icons:

Step 2
Click More Tools > Clear Browsing Data
Figure 1: More Tools Menu
Step 3
Check the following boxes:
- Cookies and other site data
- Cached images and files
If the box next to Browsing history is checked, uncheck it.
Select “All Time” in the Time Range drop down box.
Click the CLEAR DATA button.
Figure 2: Time Range Selection
