This guide will walk you through the steps to reset your password for Lamar State College Port Arthur’s (LSCPA). Follow these instructions carefully to regain access to your account.
Step-by-Step Instructions
Step 1: Go to the Password Reset Portal
1. Open your web browser.
2. Navigate to the Lamar State College Port Arthur Password Reset Portal: https://passwordreset.microsoftonline.com/passwordreset#!/
Step 2: Enter Your Email Address
1. On the password reset page, enter your LSCPA email address in the designated field.
- Students: Tnumber@my.lamarpa.edu
- Employees: username@lamarpa.edu
2. Enter the character challenge and Click on Next.
Step 3: Verify Your Identity
You will need to verify your identity using the method you registered during the registration process. Follow the prompts to verify your identity.
( If you have not registered for Self-Service Password Reset (SSPR), register first )
In this example, a phone number was registered in the first step, so user must verify their identity using this phone number.
Step 4: Create a New Password
1. Once your identity is verified, you will be prompted to create a new password.
- Your password must meet the following criteria:
- Minimum of 8 characters.
- Include at least one uppercase letter, one lowercase letter, and one number.
- Avoid using your name or email address.
2. Re-enter your new password for confirmation.
3. Click Next.
Step 5: Confirmation
You will see a confirmation message stating that your password has been successfully reset. Use your new password to log in to LSCPA’s online services.
Congratulations! You have successfully reset your password!
If you encounter any issues during the registration process, contact LSCPA Help Desk.
Troubleshooting Tips
• If you do not receive a verification email, check your spam or junk folder.
• Ensure your recovery email or phone number is up-to-date in your account settings.
• Contact the LSCPA IT Support Desk for further assistance if you encounter issues.
Contact IT Support
If you need additional help, please contact the LSCPA IT Support Desk:
• Phone: (409) 984-6150
• Email: HelpDesk@lamarpa.edu
• Hours: Monday to Friday, 8:00 AM – 5:00 PM
FAQ
1. What if I forgot my recovery email or phone number?
- Contact the IT Support Desk to verify your identity and update your recovery information.
2. Can I use the same password as before?
- No, it is recommended to choose a new and secure password that you have not used before.
3. What services will this password reset affect?
- Resetting your password will update it for all LSCPA online services, including email, the student portal, and Blackboard.