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LIT applications such as MyLIT, Office 365, and Blackboard, require two-factor authentication using Duo Security, which adds an extra verification step to make sure that you are who you say you are. You are probably already familiar with similar systems for your online banking or other personal accounts.
If you have any questions or problems during the process, call the Help Desk at (409) 839-2074 during normal business hours.
Please complete the registration process to avoid delays in accessing your LIT online applications.
Setting Up Duo
Step 1: Install the Duo Mobile app on your device
Figure 1: Duo Mobile App
Duo Mobile is available for download on the Google Play Store for Android devices and the Apple App Store for iPad, iPhone, and Apple Watch. If prompted during or after the installation, allow Duo Mobile to send push notifications and access the camera.
Step 2: Enroll your device
The first time you log into the MyLIT portal, you will be prompted to self-enroll your cell phone with Duo.
1. A web browser will open with screens to guide you through the enrollment process. Read the first screen then click or tap Get started.
Figure 2: Setup Start Screen
2. You will then be prompted to perform the following actions:
- Choose the type of device you are adding (mobile phone is recommended). These instructions presume you have selected mobile phone.
- Enter your mobile phone number.
3. If you have not already installed Duo Mobile on your mobile phone, do so now. Once that is done, click or tap Next.
Figure 3: Install Duo Mobile Screen
4. An activation screen will display and you will have the option of activating via QR code, via Email, or directly with the Duo Mobile app.
Option 1: Scan a QR Code
This method should be used when you have opened the email on a device other than the one you are trying to activate.
Figure 4: Activate Duo Screen
1. Open the Duo Mobile App.
2. Tap Set up account.
3. Tap Use a QR code.
4. Scan the QR code form the Mobile App. If prompted, allow access to your camera.
5. if you are unable to scan the QR code, click or tap Email me an activation link instead and skip to the Option 2: Email an Activation Link instructions below.
6. Duo Mobile will open to a Name Your Account screen. Tap Next.
7. Account: Lamar Institute of Technology will be displayed. Tap Save.
Figure 5: LIT Account in Duo Mobile App
8. Your MyLIT account is now linked to your Duo Mobile app.
9. Go back to the Activate Duo Mobile screen and click or tap Continue.
Figure 6: Activate Due Mobile Screen - Completed
10. Click Log in with Duo.
Figure 7: My Settings and Devices
11. Check your device for a Duo push notification.
If you need assistance, please contact the Help Desk at (409) 839-2074.
This method should be used when you cannot scan the QR code.
1. Click or tap Get an activation link instead.
Figure 8: Activate Duo Mobile by QR Code
2. Enter an email address you can check on the device you are trying to activate and click or tap Send email.
Figure 9: Activate Duo Mobile by Email
3. From the device you are trying to activate, open the email and click the activation link.
4. Duo Mobile will open to a Name Your Account screen. Tap Next.
5. Account: Lamar Institute of Technology will be displayed. Tap Save.
Figure 10: LIT Account in Duo Mobile App
6. Your MyLIT account is now linked to your Duo Mobile app.
7. Go back to the Activate Duo Mobile screen and click or tap Continue.
Figure 11: Activate Due Mobile Screen - Completed
8. Click Log in with Duo.
Figure 12: Setup completed
9. Check your device for a Duo push notification.
If you need assistance, please contact the Help Desk at (409) 839-2074.
Option 3: Directly Activate Duo Mobile App
This method should be used if you are completing the entire enrollment process using only your mobile phone on which the Duo Mobile app is installed.
1. Tap Take me to Duo Mobile.
Figure 13: Finish by Connecting to Duo Mobile
2. Duo Mobile will open to a Name Your Account screen. Tap Next.
3. Account: Lamar Institute of Technology will be displayed. Tap Save.
Figure 14: LIT Account in Duo Mobile App
4. Your MyLIT account is now linked to your Duo Mobile app.
If you need assistance, please contact the Help Desk at (409) 839-2074.
Logging in with the Duo Mobile App
You will be required to use Duo daily the first time you use a particular web browser to login. If you login using different browsers on the same device, each browser may require its own Duo login. If you close your browser, you may be prompted for another Duo login the next time you use that browser to access a protected application.
If you change your password, you will need to login with Duo again.
Login Instructions
- Access the protected application (e.g., Outlook) as you would normally.
- If the application requires Duo, you will be prompted for the second step of your login.
- You will receive a push notification on the device on which you have installed the Duo Mobile app.
- You will receive a notification on your device and will be prompted to approve or deny. Select Approve. (See Figures 16 and 17 for sample notifications.)
- If your phone is not notifying you of the Push notification:
Fig. 15: Duo Security Screen shown on a desktop computer.
Fig. 16: Approve or Deny options in the notification window.
Fig. 17: Approve or Deny options in the Duo Mobile app.
