Body
This guide provides a step-by-step process for registering for Microsoft's Self-Service Password Reset (SSPR) feature, allowing you to reset your password in case you forget it.
Why is Microsoft Self-Service Password Reset being implemented
Microsoft’s Self-Service Password Reset provides the following enhanced features when resetting your password:
- Simpler user experience for password reset
- Allows multiple authentication methods beyond email authentication
- Uses Microsoft’s built-in security features, ensuring your information is safe.
Step 1: Access the SSPR Registration Page
1. Open a web browser on your device.
2. Navigate to the Microsoft SSPR registration page: https://aka.ms/ssprsetup
Step 2: Sign in with Your LSCPA Account
1. Enter your school email address and click 'Next'.
- Students: Tnumber@my.lamarpa.edu
- Employees: username@lamarpa.edu
2. Enter your password and click 'Sign in'.
- If prompted for multi-factor authentication (MFA), follow the on-screen instructions to complete it.
Step 3: Set up the Microsoft Authenticator app
- Install the Microsoft Authenticator app on your phone.
- Select "Work or school" in the app and allow notifications.
- Use the app to scan the QR code shown on your computer.
- Approve the notification by entering the number displayed.
- Receive a "Notification approved" message.
- "Microsoft Authenticator app was successfully registered."
Step 4: Verify Your Identity
Click on ‘Add sign-in method’ to add a new authentication method. You will need to add at least 1 authentication method, in addition to the default password method. Select one and follow the steps below for each method:
- Go to the security settings page of your account.
- Click on Add sign-in method to set up a new authentication option.
Phone: Provide your phone number and verify it with a code sent via SMS or call.
- Enter your phone number and select "Receive a code" or "Call me."
- Enter the 6-digit verification code sent to your phone.
- Receive confirmation that your phone is registered and click "Done."
Email: Enter your recovery email address and verify it with the code sent to your inbox.
- Enter the desired email address and click "Next."
- Check the provided email for a verification code.
- Enter the received code and click "Next."
- A confirmation message indicates successful registration.
Step 5: Confirm Your Registration
Once you have verified the required authentication methods, you will see a confirmation message indicating that you have successfully registered for SSPR.
Step 6: Test the SSPR Feature
1. Go to the Microsoft SSPR password reset page: https://aka.ms/sspr
2. Follow the instructions to reset your password to ensure your registration was successful.
Congratulations! You are now registered for Microsoft's Self-Service Password Reset feature!
If you encounter any issues during the registration process, contact LSCPA Help Desk.
Contact IT Support
If you need additional help, please contact the LSCPA IT Support Desk:
• Phone: (409) 984-6150
• Email: HelpDesk@lamarpa.edu
• Hours: Monday to Friday, 8:00 AM – 5:00 PM